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A WASH, DRY, AND FOLD SERVICE IS A CONVENIENT LAUNDRY SOLUTION WHERE PROFESSIONALS WASH, DRY, AND NEATLY FOLD YOUR CLOTHES AND OTHER LINENS FOR YOU. YOU DROP OFF YOUR DIRTY LAUNDRY, AND THEY TAKE CARE OF THE REST.
YOU BRING YOUR DIRTY LAUNDRY TO THE SERVICE PROVIDER OR SCHEDULE A PICKUP. THEY WILL SORT, WASH, DRY, AND FOLD YOUR ITEMS ACCORDING TO YOUR PREFERENCES. YOU CAN THEN PICK UP YOUR CLEAN AND NEATLY FOLDED LAUNDRY AT A LATER TIME.
YOU CAN TYPICALLY SEND A WIDE RANGE OF ITEMS, INCLUDING CLOTHES, BEDDING, TOWELS, AND SOME DELICATE FABRICS. WE DO NOT HAND WASH, IRON, OR DRY CLEAN.
AT SUDS LAGOON, YOU DO NOT REQUIRE YOU TO SORT YOUR LAUNDRY BEFORE BRINGING IT IN. WE WILL SORT FOR YOU AT NO ADDITIONAL FEE.
YES, SUDS LAGOON IS HAPPY TO CUSTOMIZE TO YOUR FOLDING PREFERENCES. YOU CAN REQUEST ITEMS TO BE FOLDED IN A PARTICULAR WAY OR EVEN HUNG ON HANGERS FOR CERTAIN GARMENTS.
SUDS LAGOON OFFERS MINOR STAIN REMOVAL AT NO ADDITIONAL SERVICE. ENSURE YOU COMMUNICATE YOUR SPECIFIC REQUIREMENTS TO US TO SEE WE CAN ACCOMMODATE THEM.
SUDS LAGOON IS ALSO A COIN OPERATED LAUNDRY FACILITY AND ALL OUR MACHINES ARE HIGH EFFICIENCY MACHINES FOR THE MOST ECO FRIENDLY LAUNDRY.
ENSURE YOUR LAUNDRY IS BAGGED OR CONTAINED IN A WAY THAT'S EASY FOR THE SERVICE TO HANDLE. REMOVE ANY PERSONAL ITEMS OR VALUABLES FROM YOUR CLOTHING POCKETS.
CONTACT SUDS LAGOON IMMEDIATELY TO REPORT ANY ISSUES. WE HAVE POLICIES TO ADDRESS SUCH SITUATIONS AND MAY OFFER REIMBURSEMENT OR RESOLUTION.
AT SUDS LAGOON WE PRIORITIZE CUSTOMER PRIVACY AND SECURITY. WE DO NOT SELL YOUR INFORMATION TO ANY SERVICE AND MAINTAIN THE UPMOST PRIVACY WHEN HANDLING YOUR VALUED LAUNDRY.
SUDS LAGOON FOCUSES ON WHAT WE DO BEST AND THAT IS LAUNDRY SERVICES. WE DO NOT OFFER DRY CLEANING.
HERE AT SUDS LAGOON, WE SORT LAUNDRY INTO THREE CATEGORIES: WHITES, LIGHTS, AND DARKS. WE ALSO WASH RUGS, DOG BEDS, BEDDING, AND CURTAINS IN SEPARATE DEDICATED LOADS.
OUR CUSTOMERS ARE OUR FIRST PRIORITY AND TO PROVIDE EVERYONE TIME TO DO THEIR OWN LAUNDRY OR ACCESS OUR WASH DRY FOLD SERVICE, WE ARE OPEN 365 DAYS A YEAR!
CLICK ON THE SCHEDULE A PICK UP BUTTON ON THE SUDS LAGOON SITE.
ONCE YOU SIGN UP, YOU’LL BE ABLE TO SELECT YOUR TURNAROUND TIME OF 24 OR 48 HOURS. THEN CHOOSE ANY ADD ON SPECIAL REQUESTS LIKE DETERGENT TYPE, DRYER SHEETS, OR FRAGRANCE-FREE DETERGENT. IF YOU HAVE ANY SPECIAL INSTRUCTIONS OR REQUESTS, JUST LET US KNOW. LAST STEP – ENTER YOUR BILLING INFORMATION AND YOU’RE ON YOUR WAY TO A LAUNDRY-FREE LIFE.
PRICING IS USUALLY BASED ON THE WEIGHT OF YOUR LAUNDRY AND YOUR PREFERRED TURN AROUND TIME. ADDITIONAL CHARGES MAY APPLY FOR SPECIFIC REQUESTS, LIKE DETERGENT TYPE.
YES, WE DO OFFER RECURRING SCHEDULING OPTIONS TO FIT YOUR LAUNDRY NEEDS, SUCH AS WEEKLY, BI- WEEKLY, OR MONTHLY PICKUPS.
WE OFFER 24 OR 48 HOUR TURN AROUND AND IF DELIVERED/DROPPED OFF BEFORE 3PM WE OFFER SAME DAY SERVICE.
CLICK ON THE SCHEDULE A PICK UP BUTTON ON THE SUDS LAGOON SITE.
USE ANY TYPE OF PLASTIC OR FABRIC BAG WILL DO! PLEASE DO NOT USE HAMPERS OR BOXES. ON YOUR 10TH ORDER YOU WILL RECEIVE A FREE SUDS LAGOON LAUNDRY BAG THAT HOLDS UP TO 40LBS OF LAUNDRY.
THERE IS NO LIMIT TO HOW MUCH LAUNDRY YOU CAN SEND TO SUDS LAGOON. THERE IS NO ADDITIONAL CHARGE FOR LOADS OVER A CERTAIN AMOUNT.
YES WE DO! SUDS LAGOON PROVIDES FAST, RELIABLE, AND CUSTOMIZED LAUNDRY SERVICES FOR HOTELS, AIRBNB, MANAGEMENT COMPANIES, SALONS, BARBER SHOPS, FITNESS CENTERS, RESTAURANTS, & MEDICAL OFFICES.
UNFORTUNATELY, BECAUSE OF MILITARY SECURITY PROTOCOLS, WE ARE NOT ABLE TO PROVIDE PICK-UP AND DELIVERY SERVICE TO MILITARY BASES.
SUDS LAGOON NEVER ASKS OUR CUSTOMERS TO ENTER INTO LONG TERM COMMITMENTS OR CONTRACTS.
PRICING DEPENDS ON YOUR TURN AROUND TIME. 48 HOUR TURNAROUND IS $1.75/LB AND 24 HOUR TURN
AROUND IS $2.00/LB. PICK UP & DELIVERY SERVICE DEPENDS ON YOUR LOCATION.
WE BILL YOUR CREDIT OR DEBIT CARD DIRECTLY. YOU CAN ALSO RECEIVE INVOICE TOTALS BY TEXT.
YOUR LAUNDRY WILL BE WEIGHED BEFORE WE WASH IT.
WE ACCEPT MASTERCARD, VISA, DISCOVER, AND AMERICAN EXPRESS CARDS. WE DO NOT ACCEPT PAYPAL.
THERE IS A 16LB MINIMUM PER ORDER.
YES, at $2.50/LB. SAME-DAY SERVICE ORDERS MUST BE DROPPED OFF ONLY. WE CAN’T PROCESS SAME-DAY ORDERS USING PICK UP AND DELIVERY. TO USE SAME DAY SERVICE YOU MUST DROP OFF ORDERS BEFORE 3PM.
YES WE DO! YOU RECEIVE 20% DISCOUNT FOR EACH PERSON YOU REFER. YOUR REFERRAL MUST HAVE PLACED AT LEAST ONE ORDER BEFORE REFERRAL DISCOUNT IS APPLIED.
LARGE ITEMS LIKE COMFORTERS, DOG BEDS, AND BEDSPREADS ARE REMOVED BEFORE YOUR LAUNDRY IS WEIGHED AND THEN BILLED AT A PER-PIECE RATE.
WE EMPLOY PROFESSIONAL STAFF WHO COMPLETE YOUR LAUNDRY IN OUR PROFESSIONAL FACILITIES. LAUNDRY IS NOT DONE BY GIG WORKERS IN THEIR PRIVATE RESIDENCES.
YES! YOU CAN SELECT LOW, MEDIUM OR HIGH WHEN YOU SET UP YOUR PREFERENCES. THESE CAN ALSO BE CHANGED AND UPDATED ANYTIME IN YOUR ACCOUNT.
YES! YOU CAN SELECT COLD, WARM OR HOT WHEN YOU SET UP YOUR PREFERENCES. THESE CAN ALSO BE CHANGED AND UPDATED ANYTIME IN YOUR ACCOUNT.
YES! WHEN YOU SET UP YOUR PREFERENCES THIS WILL BE A SELECTION THAT YOU CHOOSE FOR YOUR SHIRTS, & PANTS. THESE CAN ALSO BE CHANGED AND UPDATED ANYTIME IN YOUR ACCOUNT.
PLEASE BE ADVISED, IF YOU ARE HYPER ALLERGIC TO SCENTS FROM LAUNDRY PRODUCTS. WE MAY NOT BE ABLE TO GUARANTEE YOUR ORDER WILL BE RETURNED AS NEEDED. WE WILL DO OUR BEST TO FOLLOW ALL SPECIFIED PREFERENCES FOR YOUR ORDER.
NO. WE WASH AND DRY OUR CUSTOMERS’ LAUNDRY INDIVIDUALLY IN SEPARATE MACHINES!
PLEASE REVIEW OUR TERMS AND CONDITIONS FOR MORE DETAILS.
THE ASPERGILLUS SPECIES OF MOLD ON CLOTHES CAN EASILY BE INHALED BY PEOPLE AND HAS BEEN KNOWN TO CAUSE RESPIRATORY PROBLEMS, LIKE COUGHING, SNEEZING, WHEEZING, AND EVEN FEVER. ACCORDINGLY, SUDS
LAGOON WILL REFUSE TO LAUNDER ITEMS COVERED IN MOLD AND WILL RETURN THE ITEMS, UNWASHED.
YES, WE DO!
SUDS LAGOON RESERVES THE RIGHT TO REFUSE SERVICE OF ITEMS SOILED WITH BODILY FLUIDS, CHEMICALS, OR GARBAGE. IF WE ARE UNABLE TO LAUNDER, ITEMS WILL BE RETURNED UNWASHED. IN THE EVENT THAT WE CAN LAUNDER, LAUNDRY IS SUBJECT TO A SANITATION FEE.
YES, WE DO. PLEASE PLACE ALL STAINED CLOTHING IN THE “SPECIAL ATTENTION” BAG AND LET US KNOW BY INCLUDING A NOTE IN THE BAG OR ON YOUR LAUNDRY PROFILE AND WE’LL DO OUR BEST TO GET IT OUT. WHILE WE’RE USUALLY SUCCESSFUL AT REMOVING STAINS, WE CAN’T GUARANTEE WE’LL BE ABLE TO GET IT OUT. IF YOU CAN PRETREAT THE STAIN BEFORE PUTTING THE GARMENT IN THE BAG, IT WILL INCREASE THE ODDS OF SUCCESS.
YES, ANY MACHINE WASHABLE COATS MAY BE SENT IN WITH YOUR REGULAR LAUNDRY.
ANY MACHINE WASHABLE SHOES MAY BE SENT IN.
YES, YOU MAY SEND ALL CLOTHING THAT IS MACHINE WASHABLE.
YES! WE LAUNDER TOWELS FOR BOTH RESIDENTIAL AND COMMERCIAL PICKUPS.
THE SUDS LAGOON TEAM DRY ON LOW-MEDIUM HEAT; NEVER HIGH HEAT, UNLESS YOU SPECIFY.
WE LAUNDER CLOTHES IN COLD WATER, AS RECOMMENDED BY LAUNDRY EXPERTS. HOWEVER, IF YOU WANT US TO LAUNDER IN HOT WATER SIMPLY REQUEST IT IN “SPECIAL INSTRUCTIONS” AND WE’LL ACCOMMODATE YOU.
UNFORTUNATELY SUDS LAGOON DOES NOT OFFER ADDITIONAL SERVICES LIKE IRONING, HAND WASHING, OR DRY CLEANING.
WET LAUNDRY IS WEIGHED AFTER IT'S DRY. IT'S NOT WEIGHED WHEN IT'S WET. WE ACCEPT WET LAUNDRY, ALTHOUGH PLEASE PUT THEM IN SMALL BAGS SO THAT EACH BAG ISN'T TOO HEAVY. AFTER YOUR LAUNDRY IS WASHED, DRIED, FOLDED, PACKED, AND WEIGHED, YOUR CREDIT/DEBIT CARD IS CHARGED FOR THE COST OF THESERVICE.